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DietMaster Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 4 reviews)

Category: Diet and Fitness Software (AKA Diet & Exercise Software)
Website: http://dietmastersoftware.com



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Not What I Expected
14 November 2011
Reviewer: Weaponx88 from Santa Clara, CA, USA

265 of 478 people found this review helpful

Diet Features:
Fitness Features:
User Friendliness:
Help Files / Technical Support:
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Overall Star Rating:


Have been using this for about a month now (DietMaster 2100) and I am quite disappointed in performance and customer support. Customer support I would give Zero Stars as it is non existent. The program itself is very basic and has no, not a one, bells and whistles. It is clumsy and just seems to not be very user friendly. It is very plain looking and doesn't seem to remember your earlier entries as most other software I have used. The food search is very poor in it's ability to find your food in as little clocks as possible. For instance....if you search "pistachios" you get no hits as you have to enter "nuts" and then scroll down till you hit the "p's" and in the very small window you have to figure out which of the entries is the one you want. The window is so small most of the food description is off the screen and you have to hover the curser over the food to see it's full description. All other programs I have tried or used will give you a hit just from entering "pistachios" or "pistachio" and only the foods containing the search word come up wherever it is in the description. In this Diet Master is a complete failure. Adding new foods is also somewhat of a failure.....you have no option to add additional serving sizes other than the one you originally choose. Most others give you multiple choices to add to each food entered. With the few issues I have had that are not contained in the pathetic help files that I have contacted CS at the developer have not been answered but I keep getting replies from them for a $50 credit off if I spend another $200 for more software but not one mention or reply to my original requests. Support pages says I will receive a reply for one of their friendly support people within 2 - 8 hours but it has been DAYS. With extremely poor customer support and mediocre at best software program I would definitely NOT recommend this to anybody.

In summary, I would not recommend DietMaster to a friend.



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