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Weight-By-Date Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 2 reviews)

Category: Diet and Fitness Software (AKA Diet & Exercise Software)
Website: http://www.weightbydate.com



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Company has no support & doesn't honor guarantee
29 December 2012
Reviewer: Jeri Jones from East Coast

146 of 267 people found this review helpful

Diet Features:
Fitness Features:
User Friendliness:
Help Files / Technical Support:
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Overall Star Rating:


The software is helpful, but it has a few quirks. I tried to contact the company to get some support with the quirks, but there is no phone number listed to call them. I emailed them a couple of times, but got no responses at all from them. So, I requested a refund under their money back guarantee. They never responded to that request either. I contacted my credit card company to mediate the dispute. I supplied copies of my purchase receipt, the money-back guarantee, and my support request emails to Weight-by-date. Weight-by-date refused to honor their guarantee. In the end, after several months of trying to negotiate with Weight-by-Date, Discover Card sided with me and gave me a full refund in spite of Weight-by-Date reneging on its guarantee. I highly recommend Discover Card, but I cannot recommend Weight-by-Date.

In summary, I would not recommend Weight-By-Date to a friend.



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